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Customer Survey: Self Completion

The purpose of this survey is to find what you expect from Advocates Ltd, Pharmaceutical & Healthcare Specialists as a Service Provider and how `satisfied’ or `dissatisfied’ you are with the service you receive.

We need people to provide honest feedback, to encourage this; Advocates Ltd guarantees to protect the identity of everyone who completes it in accordance with the Market Research Society Code of Conduct.

The questionnaire is divided into two main sections.  Both sections cover the same topics, however, in `Section A’ we would like to know how `satisfied’ or `dissatisfied’ you are with Advocates performance on each factor, and in `Section B’, how `important’ or `unimportant’ each item is to you.

Each factor can be allocated N/A or any score between 0 and 5.  It does not matter if some factors have the same score.  Please click on the relevant boxes.
_______Advocates Scoring Guide
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